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Automation Audit Logs
in progress
Zach - ClickUp
Answer these questions with audit logs!
- what actions ran?
- when did they run?
- which ones passed/failed?
- why did they pass/fail?
- and more...
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Zach - ClickUp
in progress
I put together a walkthrough of our latest design so you can get a feel for the direction we're headed in. Please chime in with any and all feedback!
And oh yeah, this is IN PROGRESS! Looking forward to getting this in your hands 🤲
V
Vincent D'Amico
Thank you Zach - ClickUp thats amazing.
I was not able to see who "Created the Automation" in this View of the Audit. I feel the creator of the Audit or if there was an edit made should be visible in this or last known save edit of the automation.
I felt this is a little bit of a missing piece of the puzzle. I think that might be important to be able to view for accountability perspective of possibly different teams spaces.
In addition Will there be a way to Save a Filter for Tracking these Automation Audit Logs?
Katherine Hernandez
Can there be a report that shows audit logs for a specific date and type. Example: I want to pull a report that shows me any edits/deletion/creation done for a space from 9/10-9/11 or done for a task or done for a document, etc. Make it easy to find out who did what on each object. Ability to select the object (space, user, task, list, doc, etc.) to ignore anything that isn't what you are looking for, cleaner look. A real audit report.
Randy Manaog
Please keep the Created By and another column for when it was last revised and who revised it. That would be very important when reviewing the automation logs.
Zach - ClickUp
Randy Manaog: This is super rough, but we were actually thinking of keeping that update history separate from audit logs. Simply putting it somewhere here for example.
Thoughts?
Zach - ClickUp
Another tool does something like this.
Randy Manaog
Zach - ClickUp: Sounds good.
pixojoy
Zach - ClickUp: ooo like a pop-up on-demand? I think that would be handy. It's like tertiary information so it makes sense for it not to be in focus at first.
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Vincent D'Amico
Zach - ClickUp: nevermind i saw this. But I still think having filters would be a good addition. for Automations that might pertain to one specific Space or Certain Folders etc.
V
Vincent D'Amico
Zach - ClickUp: will there be a way to revert to a previous state?
pixojoy
Testing to see whether it was mistake on the inputs or automation itself would be super helpful.
Thanks for getting this going. I'm excited to see it fleshed out.
Zach - ClickUp
pixojoy: A "test" button will require a lot more effort and so it will probably remain out of scope for the initial release. However, I'm certainly thinking about it as we're building for the future state!
pixojoy
Zach - ClickUp: Apologies, I may have worded that wrongly — although a test button would be awesome.
I meant to say that, seeing details like this, I imagine would help me troubleshoot an automation that doesn't seem to be firing. So I'm happy to see that it's in development. Keep up the great work.
Zach - ClickUp
Merged in a post:
Be Able To Track Success/Fail of fired automations
Caitlin Alber
I'm frequently having automations fail and luckily being caught manually by my team. There should be a report/dashboard to see the fired automations and whether it fired successfully or failed.
EXAMPLE: I have an automation where when you send a task to QC with specific tags, it creates a subtask with a QC template to be reviewed by the QC team (assigned to them too) and closes the original task.
Problem: Team member moves it to QC, moves on with their day because QC assignment is supposed to be automated. Hours later they realize it didn't close or create the subtask. Work/Product is now hours behind. (Investigating would be easier if you could see in a report/dashboard that the automated action failed / couldn't be carried out)
Zach - ClickUp
in progress
I put together a walkthrough of our latest design so you can get a feel for the direction we're headed in. Please chime in with any and all feedback!
And oh yeah, this is IN PROGRESS! Looking forward to getting this in your hands 🤲
Josh James
Zach - ClickUp: LGTM! Pretty similar to Jira automation activity log. I'm honestly surprised this isn't already implemented - really important for process flow control across larger teams.
Any vague guess as to when this might ship?
Zach - ClickUp
Josh James: I'll know more when we start really hammering away at it, but certainly before EOY and hopefully much sooner.
Kyle Bahr
Zach - ClickUp: This looks good. Something to consider.
Do you have initial docs on how we can control the pass / fail status? e.g. if the automation hits a webhook, and the webhook returns != 2XX status will that label the action as failed?
will automations support a follow up action based on status?
failed: do this (e.g. add a comment, tag a user)
success: do this (e.g. trigger another automation)
I'm not looking for clickup to recreate zapier/integromat/make - but the ability to "pass" or "fail" the automation based on webhook response would be neat.
(no response? ignore, status code response? match the status code and log it, etc)
Another amazing addition would be:
if a task is currently "pending" in an automation, show that on the individual task view. (we have automations that _should_ have fired, but nothing has happened yet, so we re-trigger... and it ends up running multiple times)
Knowing that the individual task is in queue would be great.
pixojoy
Kyle Bahr: I second these. They would be great additions.