I've noticed lately that when I have subtasks with either a DONE or COMPLTE status, the parent task / subtask status automatically also changes to DONE or COMPLETE and I do not want that to happen unless I change the status manually.
EXAMPLE
Task (Level 1)
--> Subtask (Level 2)
--> Subtask (Level 3)
--> Subtask (Level 4)
--> Subtask (Level 5)
I may have 10 subtasks at Level 5 but any of the levels may have status as NO STATUS or IN PROGRESS which I need to remain the same. When I've completed the 10 tasks at Level 5, I find that if there are no more tasks at that level, or the levels above, they all automatically change to DONE or COMPLETE and I don't want this to happen as they are part of my workflow and not really "tasks".
I am often adding further subtasks to any of levels 2-5 during the process, even after the subtasks at any level are complete. So I need all statuses to remain unless I manually complete them.
For each client booking, I have over 100 "steps" or tasks that I need to action or at least check, before marking as complete. These "steps" are sometimes part of a checklist, but most of the time they are subtasks at different levels as I need to add due dates and then also upload attachments to them.
I've been using Click Up for over 4 years and have my workflows set up. They're not perfect, but they have been working for me until now and I can't risk missing tasks because the status keeps changing automatically.
Anyone else have this issue and can the automatic status change be something we can control at a task / subtask level if we want it on or off? I really don't want to set up my workflow on a different platform but I can't have the statuses change automatically. Resolving subtasks under a particular level when completing that subtask is fine. It's the other way around that is not fine.
It's only recently been happening and then I have to remember which ones I really did complete. This is causing a lot of time wasting and missing tasks that are not really completed.