Allow Manual Upload of Failed Clip Recordings to ClickUp Clip Library
Peter Atkinson
When a clip recording fails to upload, allow users to manually download the failed .webm file and re-upload it directly into the ClickUp Clip Library for the relevant task, doc, or comment.
CONTEXT:
Occasionally, ClickUp's built-in clip recorder fails to upload clips due to network issues or internal errors. When this happens, users are left with a downloaded .webm file they can’t directly re-upload to ClickUp.
The workaround is time-consuming and clunky:
Download the .webm
Convert to .mp4
Upload to Google Drive or another 3rd party
Embed the external link into a ClickUp doc or comment
When a clip fails to upload, let me:
Download the failed .webm
Manually upload it to the Clip Library or a task/doc
Right now I have to convert it, upload to Google Drive, and embed it manually—huge hassle. Just let us upload failed clips directly.
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Vincent
Merged in a post:
Upload Failed to Upload Clips to Clips hub
Peter Atkinson
When a clip failed to upload, which is fairly frequently, I have to download it converted to MP4, uploading to Google Drive and then embed inside of a click up document.
It would be much easier and faster if I could simply download the webm file (with the clip) from ClickUp and then re-upload it directly to the Clips hub. This is different from just being able to upload any video file to the clips hub. This is about fixing the problem of the failed Clip uploads, which is VERY frequent.
sophia li
I have the same issues, I want to save all the files in one place. Now I have one that sit outside of the Clips hub..