Allow guests to see message reactions in clickup chat channels
Diaa - Data Analyst
Hi ClickUp Team,
I would like to submit a feature request regarding Guest visibility in Chat views.
The Issue: Currently, Guest users (external users) cannot see who has added an emoji reaction to a message in Chat. Even when a Guest has "Full" or "Edit" permissions on the shared Chat view, hovering over an emoji only displays the reaction count, not the names of the users who reacted.
The Use Case & Pain Point: We use ClickUp Chat to collaborate closely with external clients. When a client sends a message, our internal team members often use emojis (like a checkmark ✅ or eyes 👀) to acknowledge receipt or approval.
Because the Guest cannot see the names behind the reactions:
They do not know which specific team member has acknowledged the message.
They often have to follow up asking, "Has [Project Manager] seen this?"
This forces us to abandon the efficiency of emoji reactions and clutter the chat with text replies just to confirm visibility.
The Request: Please allow Guests to view the "Reacted By" list when they hover over a message reaction.
If privacy is the concern, this could be limited only to users the Guest is already associated with in the same List/Folder.
Thank you for considering this improvement to the Guest experience!
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