Allow guests to create Docs in Docs Hub like before (pre-4.0 behavior)
Adriano de Souza
Before ClickUp 4.0, guests with edit permissions were able to create new Docs directly in the Docs Hub, even when the document was not linked to a Space, Folder, List, or Task.
After the 4.0 update, guests can still view and edit existing Docs, but they can no longer create new ones in the Docs Hub. This change was not clearly communicated and broke established workflows that relied on guest collaboration.
We are requesting the ability to allow guests to create new Docs in the Docs Hub again, restoring the previous behavior or providing a configurable permission for workspace admins.
Problem / Why this matters
Many teams use guests for:
- External consultants
- Partners
- Auditors
- Designers
- Engineers or specialists working on documentation
In these scenarios, guests are expected to:
- Create meeting notes
- Draft procedures (SOPs)
- Propose documentation
- Collaborate asynchronously
Blocking Doc creation forces teams to:
- romote guests to full members (higher cost)
- Create Docs on their behalf
- Use workarounds like templates and duplication
This negatively impacts collaboration, governance, and efficiency.
Expected behavior
Workspace admins should be able to:
A) Allow guests to create Docs in the Docs Hub
OR
B) Enable a specific permission like: “Allow guests to create Docs”
This permission could be optional and disabled by default for security-conscious teams.
Actual behavior (ClickUp 4.0)
- Guests can edit existing Docs
- Guests cannot create new Docs in Docs Hub
- Docs created by guests before 4.0 still exist
- No clear permission toggle or documentation explains the change
Business impact
- Increased friction in collaboration with external contributors
- Higher costs due to forced member upgrades
- Reduced adoption of ClickUp Docs for shared documentation
- More “manual proxy work” by internal team members
Additional context
This feature existed and worked well before ClickUp 4.0.
Restoring it (or making it configurable) would align ClickUp Docs with real-world collaboration needs while still preserving security controls.
Log In
Hetal
Apparently there is a fix to this. Guests can create new docs as long as they have Edit permissions AND if their 'Create Views' permission is enabled.
It's not a perfect solution - eg if we don't the guest to actually be able to create views on tasks lists we'd be forced to keep that on - but that said it's a good interim solution and it's worked fine for us. We just ensure to keep the create views permission enabled then guests are able to create new docs.
p.s. I am talking about adding new pages to existing docs, which was the requirement for us, haven't actually tried it for adding docs.
p.p.s. apparently there is also some limitation like this is only for those on Unlimited plans and above.
M
Michal Pavera
We’re also impacted by this change in the same way.
From our side, this was a core part of our workflow where guests actively created and structured documentation (meeting notes, technical drafts, and collaborative pages). The removal of this capability in ClickUp 4.0 significantly breaks established processes and forces unnecessary workarounds, such as internal users acting as proxies. What makes this especially problematic is that this behavior change was not clearly communicated. We strongly support restoring this functionality, ideally as an optional permission. For us, this change directly impacts efficiency.
C
Chirag Sanghvi
We are also impacted by this change and strongly support this request. Our team relies heavily on the Docs feature for creating meeting notes, SOPs, and collaborative documentation. Since the 4.0 update, internal staff are required to create Docs on behalf of guests, which adds unnecessary overhead and slows down our workflows. Restoring guest Doc creation would be a significant improvement and directly address our team's collaboration needs.
Brendan W
Merged in a post:
Suddenly guests can't add a page to Docs
Hetal
Until now, Guests with edit permissions used to be able to add a page/subpage to their document. Now, they can edit an existing document, but are unable to add new pages.
Our entire workflow has been built around guests being able to add subpages. This is a critical issue preventing us from working as per normal. Please look into it urgently!
Not sure if this was an intentional change that was not communicated to users or if this is a bug.