Matthew Pavkov
Problem:
ClickUp 4.0 introduces Channels and Direct Messages as prominent, always-visible UI elements, but there are missing controls that admins need:
  • No way to delete a channel (at least not that I can find)
  • No way to disable Channels at the workspace level
  • No way to hide Channels from key UI areas (e.g., action bar / views area, Home navigation)
  • Same issue for Direct Messages: no ability to hide it from Home, or disable it entirely
Why this matters:
Many teams already have a company-approved messaging platform (Slack, Teams, etc.). Without admin controls, Channels/DMs become:
  • A forced second source of truth for communication
  • A compliance / policy issue (teams can't enforce "use the approved chat tool")
  • UI clutter for teams who will never adopt ClickUp chat/channels/DMs
Requested solutions:
  1. Workspace setting: Disable Channels (on/off)
  2. Workspace setting: Disable Direct Messages (on/off)
  3. Per-user preference: Hide Channels and/or DMs from Home + navigation (even if workspace-enabled)
  4. Channel lifecycle controls: Allow delete (or at least archive + purge with admin permissions)
  5. Permissions: Ability to restrict who can create Channels (admins only, or specific roles)