Create Chat Permission Settings That Are Set By The Administrator
Garrett Ahlberg
Clickup Chat is a great feature for sure but it needs more permission settings so it can be customized for each organization. Below are the proposed permission settings that a user with administrative access should be able to set for individual seats on the platform.
I believe every organization could benefit from:
- Be able to select which seats get access to the chat function and which seats do not.
- For those with chat function access, be able to select who they can direct message. Ideally you could set these rules at the teams level or individual level. Example: someone in the customer support team shouldn't be able to message someone in the finance team as the two roles don't really interact at all and communication between both parties is not necessary unless it's the departmental leader (in which case you could just add the departmental leaders to their own teams and thus allow each leader to communicate with each other via DM)
- For those with chat function access, be able to select who can create new chat channels.
Thank you for considering this feature request! 🙏
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Brendan W
Merged in a post:
Add admin controls to disable/hide Channels + Direct Messages
Matthew Pavkov
Problem:
ClickUp 4.0 introduces Channels and Direct Messages as prominent, always-visible UI elements, but there are missing controls that admins need:
- No way to delete a channel (at least not that I can find)
- No way to disable Channels at the workspace level
- No way to hide Channels from key UI areas (e.g., action bar / views area, Home navigation)
- Same issue for Direct Messages: no ability to hide it from Home, or disable it entirely
Why this matters:
Many teams already have a company-approved messaging platform (Slack, Teams, etc.). Without admin controls, Channels/DMs become:
- A forced second source of truth for communication
- A compliance / policy issue (teams can't enforce "use the approved chat tool")
- UI clutter for teams who will never adopt ClickUp chat/channels/DMs
Requested solutions:
- Workspace setting: Disable Channels (on/off)
- Workspace setting: Disable Direct Messages (on/off)
- Per-user preference: Hide Channels and/or DMs from Home + navigation (even if workspace-enabled)
- Channel lifecycle controls: Allow delete (or at least archive + purge with admin permissions)
- Permissions: Ability to restrict who can create Channels (admins only, or specific roles)
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David Payne
Please fix. This is a problem with multiple forms of direct messaging apps within our teams.
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Ethan Koester
Found this while trying to figure out how to disable channels. We use discord. We're not adding a second source of truth for our whole company located on a platform that only 1/3 of the company interacts with. Let me disable this junk.