Ability to turn off notifications about added watchers
under review
Kelsey Ledford
I would love the ability to turn off notifications about watchers being added to tickets. We often add watchers via automations, so if a ticket is being moved around or added to a couple of different lists, various watchers get added, and I get alerts about each of them, which is never particularly helpful. Additionally, if the automation adds someone as a watcher who is already on the watcher list, I'll get multiple notifications which clutters up my inbox.
Log In
Activity Feed
Sort by
G
Greg Cox
Very problematic, as in the new inbox layout these watcher notifications actually end up replacing more important notifications like @mentions that may have come right before it....turning your inbox into a giant list of "X added you as a watcher". Clearing those notifications means you also unknowingly clear the more important comment/mention that came before it...the thing you actually needed to see.
Mariana Irazu
This is pretty important, thank you guys for developing this!
Brendan W
under review
Brendan W
Kelsey Ledford - This setting is missing from our notification settings page. I'll look into if we can get it added soon!
Kelsey Ledford
Brendan W: Thank you Brendan!
Brendan W
Kelsey Ledford: Of course, thank you for the feedback :)