WhatsApp Automation and Direct Integration
Zubair Akbar
Please add direct WhatsApp Integration with Clickup. It will help us to send tasks and other notification directly on WhatsApp through Clickup.
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Brendan W
Merged in a post:
WhatsApp Integration for ClickUp Chat
Philip Pircher
We’re a Europe-based team and heavy users of ClickUp – we love how seamlessly it brings our workflow together. One feature that would make a huge difference for us (and likely many other European teams) would be the ability to integrate WhatsApp into ClickUp Chat.
In Europe, WhatsApp is the dominant messaging platform – used by 85–90% of internet users. Our team maintains close relationships with customers, and many of those interactions happen via WhatsApp Business. However, not every team member is in direct contact with clients and wants to manage separate WhatsApp accounts, or bounce between apps for internal and customer communication.
ClickUp Chat is a perfect centralized solution – clean, collaborative, and deeply tied into our tasks and workflows. If we could route WhatsApp messages directly into ClickUp Chat, it would allow customer-facing teammates to manage all their WhatsApp conversations within ClickUp, while others continue to communicate via ClickUp Chat.
Here’s how we imagine it working:
• Customer success managers connect their WhatsApp Business number to ClickUp Chat.
• Incoming WhatsApp messages from clients show up in ClickUp Chat of our customer success managers and when they reply via ClickUp Chat, the answer is sent via WhatsApp to the client
• Team members without connecting their WhatsApp can view and contribute only to Native ClickUp Chats and Threads
• All communication – internal and external – stays visible, searchable, and actionable within ClickUp.
Here is a example for the integration between WhatsApp and another Chat platform?
This would massively streamline collaboration, improve transparency, and keep our customer conversations tied to our work.
We’d love to see this on your roadmap – thank you for considering and upvoting!
Best regards,
Philip Pircher
Luke Zheng
totally agree
Luke Zheng
This would be wonderful!
Canny AI
Merged in a post:
WhatsApp
A
Amira Firdaus
Integrate with WhatsApp messenger - users can select to receive notification via WhatsApp and to communicate through ClickUp via WhatsApp
A
Ariyo Ayomide
I need this tool !!!!!!!!!!!!
Christian Sobek
👥 Aktive Community Mitglieder aus anderen Requests:
Lin Scherer Philip Pircher Pooranam Simone Franciosi Panait Andrei Alexandru Arturo Benavides Wesley Rodrigues Arne Nostitz-Rieneck Charlie Clarke Karin du Toit Roger Spalding Dhaval M. Guillaume Bessa Jakub Dołowy Mateusz Jan Brzozowski Michał Mrzygłocki Markus Giersch Frank Filippelli ewerton ribeiro Sam Melqumian Daniel John Southwood Josep m. Markus Brennan Johnny Enemark Kylie Gorzalka
🔥 -> Votet diesen Beitrag nach oben, damit er nach 6 Jahren endlich gesehen wird. Brendan W
Christian Sobek
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Summary of all WhatsApp feature requests
This request is the most popular WhatsApp feature request with over 2,400 votes! Here is an overview of all other WhatsApp feature requests:
📋 More WhatsApp Feature Requests:
- Automatically create tasks from WhatsApp(98 votes)
- WhatsApp integration for ClickUp Chat(31 votes)
- WhatsApp hyperlink images(45 votes)
- Call & WhatsApp One-Click Buttons(39 votes)
- WhatsApp integration for leads(3 votes)
- Improve WhatsApp Task Link Sharing(2 votes)
- Import WhatsApp to ClickUp Chat(2 votes)
- Twilio WhatsApp messages(4 votes)
- WhatsApp API for automations(3 votes)
Roger Spalding
Yes please! Add South America to this list because whatsapp is dominant here too, specially Brazil.
Jhonny Rafael Prieto
There is an automation that we put on the clickup when we change a TASK STATUS, we send an e-mail to the client with our text, there is no such option to send to the client's WhatsApp, as well as a message, I would like you to add that option. Because in Brazil, this platform is widely used by people at all times, remember to add the cell phone number field to the drop-down menu so that we can link with the Status and trigger the messages.
Mary Maranan
We also needed for several of our clients. Can you please include this in your dev pipeline?
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