Ring users when a SyncUp is started
completed
Alex
I don't know if someone started a SyncUp with me or in a Chat I am part of, because I don't receive a notification or pop-up with sound.
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Brendan W
updated the status to
completed
Hey, guys!
We know it's been a long time coming, but we're excited to announce we've begun our
Beta launch for SyncUp ringing
! 📣Refresh your app if you haven't, have someone call you, and hear our beautiful ringtone!
- Now, you should receive a modal popup and sound when someone starts a SyncUp in a DM or Group DM you are part of.
- Use SyncUps in Channels? Now, you can manually invite users who have access to the Channel to join your SyncUp!
- Ringing works across browser and desktop, with mobile support in the works! 📱
- Lastly, users with push notifications disabled might not hear the sound right now, but we're working on that too!
If you have any feedback or run into any issues during your testing, please use this form!
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K
Kuba
Drama. I have the latest version and we don't get any notifications in the desktop app. The whole team went from Slack and this is an amateur approach. You know what, we still have to call each other with Slack, because there are notifications and... a stylus:)
Brendan W
Merged in a post:
Feature Request – Audible Notification for Incoming Calls/Syncs
M
Morgan Burkett
I’d like to request a feature that provides an audible notification (such as a ringtone or alert sound) when a call or sync is about to start. Current notifications are easy to miss, and having a ringing alert would help ensure I never miss an important meeting or sync.
Brendan W
Merged in a post:
Message Pop Up
Christoph Ottiger
How will I be informed of an incoming Video-Call / Video-Chat. Is there a PopUp planned similar to Teams?
Brendan W
Merged in a post:
there is no any ringer con the calls? nobody knows that im calling them, or when they call me, I cannot know if they are calling me. Its So frustrating.
Esteban Almeida
Can in share screen from mobile device in a call?
A
Alexandre Blause
It works one out of three times, does anyone have the same case as us? Reece Atkinson Brendan W
Reece Atkinson
Merged in a post:
SyncUp should ring like a phone call
D
Damola
When a SyncUp is started, it should notify and ring out like a phone call or Slack huddle.
Ricardo Abude
in our experience it is working randomly, like in 10% of the calls only
Brendan W
Hey, everyone! 👋
We've been pushing a lot of improvements for SyncUp ringing lately - let us know how your experience has been recently!
Huy Pham
Brendan W - not working. I have the latest version of the desktop app. Which verision should it be? Are there buttons I'm suppose to turn on?
Lucas Schmitt
Brendan W It usually works for us but sometimes you can only see that someone is calling but there is no sound
Rodel Villanueva
Brendan W it works on desktop (web) which is a big achievement. Thank you!
On mobile it doesn't ring though. I haven't tested on desktop app yet.
Rodel Villanueva
Lucas Schmitt the ringtone is working on my end. It will only play for 30-60 seconds I think.
Julio Amorim
Brendan W Ringing does not work at all for me. I have adjusted settings, notifications, etc. Still nothing.
Sarah Fernandez
Brendan W - We are loving it and LOVING the ringtone. Definitely a big improvement. Thanks for working on this!
Lauren Don
Brendan W there has been no change here. It doensn't ring out or ring in. doesn't
Alex
Hi Brendan W, I do get a ring tone on the desktop Mac app and that is a big improvement to be sure. I don't get a ringtone on mobile as others have mentioned and that feels pretty critical to our team as I'm sure it does to everyone who might find themselves in their kitchen or picking up their kids during a work day.
Andrea Darth Flader
Brendan W didn't ring for myself nor my coworker (we hung up to see if it rang for the other person and it didn't). Using the updated version of the desktop app.
Rodel Villanueva
I have a suggestion, what if they create a separate app for chat and audio/video calls. That way, it will pop up when someone call. The reason is if someone send a message I need to go the chat section so I can response or open two tabs 1 for chats 1 for reviewing tasks. If we have separate app it is easier to just use alt tab or go to message without leaving to the task that I'm reviewing it. What do you think everyone?
Ulysse Nizet
Rodel Villanueva No… because the goal of SyncUp is to have everything in the same place. Now I agree with you, we should be able to access chat wherever we are in the app. Facebook has done it, the chats are accessible from bottom of window, wherever you are in the app…
Rodel Villanueva
Ulysse Nizet I agree. I like that approach it will pop up on bottom right like facebook. So they can another icon here. When clicked it will behave like facebook (drop down messages).
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Reece Atkinson
Merged in a post:
Improve SyncUp Call Notifications for Clarity
Praneeth Kakathkar
SyncUps are great, but when one starts, the notification should behave like a call persistent and attention-grabbing instead of appearing like a regular message. The current message-style notification can be confusing, as users might not realize it's actually a call.
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