Allow in-line replying instead of threads (like Discord, Google Chat, or WhatsApp)
planned
Ryan Wiancko
Adding nuance to this feature is important so that we aren't limited to just threads for our ability to reply to message: https://feedback.clickup.com/chat-feedback/p/send-threaded-message-to-chat-and-thread
90% of the time all I want to do is quickly reply to a message for the sake of context. There is no need 90% of the time to create an entire thread around a reply, just a simple yes/no answer to a question and showing the connection of that yes/no to the original ask is all that is needed.
Look at Discord, NOT slack as a point of reference for Replies and Threads.
Please please please do not emulate Slacks' terrible implementation as if it was some sort of standard to follow, Discord is infinitely more useable and better of an experience
Log In
Tim Jasper
Brendan W , could you please provide some feedback on how this is intended to work?
Currently, for task comments, the only way to post a new non-threaded reply is within the task’s Activity section. The Inbox only allows you to reply within a thread. If threaded comments are disabled, you have to leave the notification and navigate into the task’s Activity section to add a new comment.
I strongly believe all replies from the Inbox—whether threaded or non-threaded—should be made within the underlying task or Chat thread, ideally displayed in the right-hand panel. The Inbox left panel should remain a notification list, not become a separate place where conversations occur.
At present, the interaction is fragmented and inconsistent: sometimes content expands within the left notification list, sometimes it appears in the right-hand panel, and sometimes you must navigate into the task itself. A consistent notification list on the left, with the relevant task comment or Chat thread displayed and actionable on the right, would make the Inbox much clearer and easier to use.
S
Shreyansh Jain
Please make both possible.
Threads are very essential for us to keep things organized but replies like whatsapp would be very helpful to keep messages targeted to right person/message.
This is specially useful in a channel when multiple people pitch in and it becomes a mess about who is replying to whom
Please don't make us select one over the other.
J
Joseph Plaizier
I appreciate the idea behind threads, but I find it difficult to find recent comments that were made when threads are used. Allowing in line replying like WhatsApp makes more sense to me and makes it easier to see all recent comments instead of having to click through each thread.
Brendan W
Merged in a post:
Option to reply to a message outside the threads
T
Tecnologia Informacion
Nowadays you can only reply to and refer to a message from a thread and many of the members of the company are more useful to answer messages on the same chat and not group them into a thread. Similar to WhatsApp. We see that both options can help organize communications.
Global Project Manager
How can we find a threat that happened some time ago and got lost in the channel?
DIN - Roberto Carlos Mendoza Carvajal
Here I am using the “quote” option that is activated when you select the text and some quotation marks appear”, it's the closest thing to what is needed, but far from pointing to a text, it's practically like copying and pasting it, making it possible to have repeated information and not exactly placed in the context of the information.
Brendan W
Merged in a post:
reply button !!!
Robert Eiserloh
add reply button on commenting that automatically puts in the users handle.
watch the loom ^^
Brendan W
Hey, there!
Thank you all so much for your feedback about replies and threads - we definitely hear you and want to improve this experience in ClickUp Chat!
We're exploring what it might look like to add
quote replying
to ClickUp, but we need your help! If you have a few minutes, please take our quick survey here!
Mark Khazanovich
Brendan W Thank you for continuing to look into this! It's a massive and constant feature request for my team.
Brendan W
Mark Khazanovich: Of course! Thank you for always providing feedback and for taking the survey!
Rafa
Brendan W respondido!
Brendan W
updated the status to
planned
Brendan W
Merged in a post:
Reply to a certain message / create thread from message in Chat
Paweł Dymek
as in the title,
for instance replay route like in Telegram / Messanger
or thread route like in Slack / MS Teams
Love you ClickUp <3
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