Feedback on restricting guest access to ClickUp chats
Welington Siqueira de Souza
Hello, ClickUp team,
I would like to share some important feedback regarding the recent change that restricted guest access to chats. In my case, guests are my service providers, who play an essential role as part of my team. Before this change, we used ClickUp as a centralized solution to manage tasks and quick communications, all in one place.
With the removal of guest access to chats, we were forced to migrate our communication to another tool, which fragmented our workflow and reduced the efficiency that ClickUp used to provide. This change has negatively impacted my team's experience, and I believe other users might be facing similar challenges.
I would like to suggest that ClickUp reconsider this decision or, at the very least, provide an option for admins to enable chat access for guests, depending on the specific needs of each team.
Thank you for your attention, and I hope this feedback can contribute to future improvements to the platform.
Best regards,
Welington Siqueira de Souza
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Brendan W
Hey Welington Siqueira de Souza! Guests can still use Chat, in fact we've allowed guests to still send messages in a Channel even if they have view only permissions on the List, Folder, or Space the Channel is tied to.
What issues are you running into? Thanks!
Welington Siqueira de Souza
Brendan W Understood, I corrected it and freed up access for guests.
Brendan W
Welington Siqueira de Souza: Awesome! Glad to hear it!