Clear notification in Inbox when I read the chat
Garrett Moore
Currently, I get a ping about a chat message and it goes to my inbox and shows one in the chat. If I just go directly to the chat and read it, I still have to go clear the pings in inbox.
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Brendan W
Merged in a post:
Clear chat
L
Laura Chess
When you clear chat in inbox, also clear the unread badge from the direct chat section
Brendan W
Merged in a post:
Clear duplicate notifications (inbox vs. replies vs. chat channel)
Georgia King
On my home screen (desktop, web browser) I just had little red notification numbers next to three places: Inbox, Replies, and a specific chat channel. I clicked Inbox and read the first notification, which from a person replying to something inside the specific chat channel that also had the notification marker. So now, my eyes have seen the chat reply. I do not need to see it again. But the red numbers didn't go away from beside the word "Replies" or from the chat channel itself. So I click Replies, thinking maybe there's some unique item in there, and it's not. It's the same message. And after that is cleared, I still had to separately click the chat channel itself. This is ridiculous. I don't mind if the red notification dots appear next to multiple places for representing one single message, but I DO mind if seeing that ONE message doesn't clear ALL red dots associated with it.
Brendan W
Merged in a post:
Mark inbox notifications read when manually viewing the unread item
Josh Kohlbach
When I receive an inbox notification, say for a comment on a document, sometimes I'm already viewing the activity panel of that. If I read the unread comment there, it should clear within the inbox. Oftentimes, I'll see inbox +1 notifications for stuff I've already read/actioned.
Isaac Maze-Rothstein
It is also wild to me that there is a feature for reminding me about something in my inbox but nothing to remove something from my inbox because it is already viewed.
Brendan W
Isaac Maze-Rothstein: Hey there! You can clear notifications manually right here to have them clear from your Inbox:
Isaac Maze-Rothstein
This feels like something that if I could turn on in notifications settings it would cut down a lot of time clicking on things that I have already viewed. My initial question when finding this request was:
Is there a setting in clickup where if i have looked at a ticket it will no longer appear in my inbox?
Steve A.
agree, 100% the inbox notifications seem to be disconnected from the rest of the system when it should be simple to link them — clear means cleared haha
Brendan W
Steve A.: Can you expand what you mean by linking them?
Steve A.
Brendan W essentially, what I believe we are saying is that in the inbox there will be a notification that says "Steve, you need to clear," or "you have a notification regarding task XYZ." If I have already been to task XYZ and done something in task XYZ, there's no need for me to clear the notification in the inbox. It's double work.
Brendan W
Steve A.: Thanks for the clarification, Steve!
Garrett Moore
Also, it would be nice to not send push notifications to my other devices when I sitting on desktop in the chat. I am getting pings everywhere all over my desk on every device, when I have the chat open right in front of me.
It should know when you are using the chat and not send pings everywhere if you are.