improved
A Note from our CEO
Hey everyone!
I wanted to share an update on some significant changes and updates from the last two weeks, starting with an introduction to our newly joined
Head of Engineering, Shailesh Kumar
! Shailesh brings 18+ years of engineering experience to ClickUp from Tableau Software, Informatica, and Salesforce where he was most recently VP of Engineering. I knew Shailesh was the right person for the role for many reasons, but one of the key reasons is his unrelenting commitment to performance and reliability. Our hardworking team of engineers built an incredible platform and with the addition of Shailesh, we'll quickly deliver on our promise:
best in class stability and reliability while also retaining rapid pace of development and improvement in the product.
Here's an overview of some of our notable updates:
Automations are up to 18x Faster!
- In-region Automations are now live in the US, EU, and AU regions
- We'll continue to make small adjustments and monitor progress to continuously improve the speeds!
Focus Area: Automations Not Triggering
- We're heavily testing several fixes for automations failing to trigger
- We understand how important this is for our users' workflow and we're prioritizing getting this released as soon as possible
Infrastructure/Performance improvements
- Our new Ireland server region (EU West) has been live now for about two weeks, bringing faster speeds to the European region
- We've expanded our infrastructure capacity within existing regions to provide better speeds to our users (adding more replicas)
- We're on a 4-week streak of no official outages or incidents!
Page Refresh/Data Sync Improvements
- For our users that have experienced a delay in an action taking place until after a manual refresh, we have a dedicated team burning down a list of these issues and ensuring updates are actively displayed to our users (expect continuous improvements in this area for the next several weeks)
Progress on Notifications
- Our new team that's focusing on stability and scalability has made awesome progress on refactoring the codebase for Notifications (expect this to solve several Notifications bugs)
- 2 weeks ago I shared that the approx. timeline for this was 4 weeks and we are still working toward that goal—if we need more time, we will be sure to update all of you here
I want to thank each and every one of you reading this post right now. Everyone here that has given us feedback has helped us get to where we are today. Where we are today isn't perfect and it isn't our end-goal, but I can assure you we've made incredible progress and I'm 100% confident in what I KNOW we will accomplish very soon. We couldn't do this without you!
- 💜 Zeb