I need to raise a serious billing and permissions issue caused by ClickUp’s Doc sharing workflow.

I recently shared a Doc that contained video footage of a client meeting to the client. In doing so, ClickUp automatically added two new full paid users to my Workspace without any clear warning, confirmation step, or explicit authorisation from me.

This resulted in a $600 charge and required unnecessary time and effort to have the issue investigated and resolved.

This is a significant flaw in the workflow and software. A user should not be able to accidentally add paid members to a Workspace simply by sharing a Doc.

At minimum, ClickUp needs to require a clear confirmation step before any paid seat is added via "incidental" means. That confirmation should clearly state that the action will add a billable user, show the cost impact, and require explicit approval from an authorised billing administrator before the user is added.

The current workflow creates an unacceptable risk of unintended charges, particularly for businesses that share client-facing documents, meeting recordings, or project materials as part of normal operations like mine.

Please treat this as a product defect, not a user error. Paid members should never be added automatically, indirectly, or silently through a sharing action without explicit and informed approval.