We recently started using ClickUp’s Notetaker and we’re really happy with having our meeting notes directly within our ClickUp workspace, that integration has been great for our workflow.

However, we’ve noticed that the meeting transcripts themselves are significantly less accurate compared to tools like Otter and Fireflies. In several cases, the transcription quality has made it difficult to rely on the notes without manually reviewing the recording.

Is transcription accuracy something you’re actively improving? Are there any settings, best practices, or upcoming updates that could help improve the quality?

We’d love to continue using ClickUp for this, but transcript reliability is critical for us.