Jay Crawford
Philipp Berner We would sync through the API daily
• Keeps the sync times shorter
• Users could monitor their own KPIs more frequently than just monthly or quarterly
• In addition to the business case above, there's a lot more we would do with integrations around comments.
"Yes" - on filtering time range, user, space level
Jay Crawford
Philipp Berner
Being able to communicate about projects in a transparent and trackable/reportable was a major reason we chose ClickUp. The number of API limitations and required workarounds has been surprising, but we know the ClickUp team is listening
Business Case:
Our teams have KPIs to hit when communicating. Some of them relate to response times and quantity of communications with outside entities through email (such as with CRM activities).
Having to pass each task or list value makes monitoring these KPIs immensely cumbersome. It isn't a simple matter of querying open task IDs and then looping through them for comments.
In short, we need to be able to query comments using common filter parameters like user and date.
Philipp Berner
What is the reason this is a valuable feature to you?
Philipp Berner
Thank you for your comment. To make sure I understand you right, this is a workflow that you'd do once a month or quarter.
For bulk comment API, you'd want to filter on a time range and space level?
Assuming you don't want all comments from day one each time for your evaluations?
Willem Dewulf
an idea would be to include the comments in the
Get Tasks
api call ( https://api.clickup.com/api/v2/list/{{list_id}}/task ) via a URL query parameteror alternatively create a separate endpoint https://api.clickup.com/api/v2/list/{{list_id}}/task_comment (to get the actual task comments and not the direct list comments)