Yes, please add this. We use HelpScout to manage our email and frequently need to create tasks from the emails we get or attach email messages to existing tasks to update others on my team with new information.
Help Scout customer, too. Would be great if we are able to work out Help Scout tickets from ClickUp. We created some Zaps to sync between the two in the meantime.
Would also love to see a Help Scout integration!
would love to see it! I believe its a fairly big service after zendeks and should be integrated
We're another helpscout customer that would love to see clickup integration...
Adding another voice for this. It would be great to be able to link HelpScout support requests to tasks in ClickUp so progress/responses can be tracked from either side.
Ditto. We use Help Scout and would love to see this integration
I looked at the current integration through Zapier, but this only allows new tasks to be created when a conversation is created, assigned, or changes status. The way I want to use ClickUp and Help Scout together is to send certain tickets to ClickUp – just ones that require more focused attention or a specific workflow.
What I would like to see is the ability to create a task from Help Scout similar to the current Gmail and Outlook option for email. Since Help Scout is a team inbox, it would make sense to group this option together with email anyway.
We use Help Scout as our customer support / help desk software. It's great because it just comes across as email support to our clients... no strange automated replies or publicized ticket numbers. It also has a nice knowledgebase component.
It would be cool to be able to "push" emails from Help Scout, into a certain project, list, or task. Similar to what you have for the Gmail / browser integration.
Thanks for listening! And for awesome project management software!