Omar McAdam: Thank the gods!

When a customer fills out a form, pushing form info into ClickUp, such as phone number, and email. (Would be amazing to then be able to respond to email/sms in ClickUp!)

When an order comes in, pushing customer address into ClickUp so that the address is hopefully clickable and opens my map app on mobile.

To keep track of inventory, we have all items in ClickUp with a custom field for quantity. We use QR codes assigned to each SKU. By scanning a code it will trigger a Zapier webhook that will increase the quantity of a custom field.

Omar McAdam: we have a Google form to collect information to process purchase orders. Would like to save the contents of the form into clickup via zapier so the team can track the progress of handling the purchase order.

Omar McAdam: This is amazing news! It is my #1 frustration with ClickUp! -- Custom Fields webhooks needed to sync with CRM.

Omar McAdam: An easy option to get the values of custom field dropdowns or tags into google sheets would be great. Additionally, would this also improve the integration for Integromat as a by product and is there an ETA on when this could be implemented?

Omar McAdam: We use HubSpot where we want to zap properties from HubSpot to custom fields in a Task

Omar McAdam: I'm seconding the ability to search/pull in dropdown fields. We use Gravity Forms on our website, both for leads and current clients. Being able to fill a dropdown custom field with the matching option from the form is a must.

Omar McAdam: Music to my ears!

Omar McAdam: we'd like to use contingent values in forms, and that is not supported by clickup fields yet. We can use a 3rd party form to achieve this, and then zap data tasks, etc.

Omar McAdam: A great starting place would be parity with the Integromat functionality.

Next: RELATIONSHIPS. 🙏

Also, the ability to clear out dropdown fields. There's no way to do it even with the API. (That I've been able to find, at least... not documented if it does exist.)

Omar McAdam: I would like to designate custom fields for data input, or have certain conditions change the value of the custom field.

Omar McAdam: We have recurring month-end tasks that have custom fields for customer names and emails. We have a zap that when the task is completed, it sends an email to the customer along with some other optional information from other custom fields.

We have a large team and a couple some team members have rearrange the pins for the custom fields which has in turn changed the order in which the data comes in the comma separated list and so the zap begins to fail since we break out the custom fields in the comma separated list via Zaps line items formatter and the email address position is now a different custom field value.

It would be amazing to simply map the custom field values by the custom field name and save a lot of headaches. :)

Omar McAdam: As you can see from a number of comments here, we have a huge need for this feature but it's almost entirely in order to work around ClickUp Forms limitations. Therefore, my preference would be to just enhance Forms so that they support conditional logic and more features that Google Forms or Paperform.cc offer. Until then, we need to use one of those two platforms and Zapier. In doing so, we need those forms to be able to populate custom fields on a task.

Omar McAdam: is there an ETA for this?

Omar McAdam: God thanks!

An important use case for us right now is having the ability to create an automation that triggers sending an email when a custom field changes.

Omar McAdam: We are migrating to ClickUp (love it), we would use this to push some of our fields from our custom CRM/Contract management software; like client contact information, contract type (this would trigger which list is used), base contract days (we would then calculate due dates for the contract off of this days 3 + today()), many integers (under contract, etc...) Thank you, this would be a game changer for getting our team to adopt ClickUp!!