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Zapier: Custom Fields
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Jake Spirek
It's crazy that we still can't access custom fields via Zapier! Still have to use Integromat for everything.
Please update the Zapier integration!!
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Joel
Glad we have this now, the one thing I wanted it for works perfectly, and I am sure I'll come up with new use cases to improve workflow even further!
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Brendon Bennell
Joel: I'm getting some custom fields dropping off. Over to Integromat LOL
Nick Potok
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We are excited to announce that ClickUp Custom Fields are supported in Zapier!
We hope you're as excited as we are for this addition.
As always, if you have additional related Feature Requests, let us know in a new post. We appreciate all the feedback!
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Shena Hesselbein
Nick Potok: this is exciting. My understanding is that you aren’t able to pull data from custom fields of trigger tasks to use in future steps of a zap. Is there a different feature request for that? Thanks!
Yair Adi
Nick Potok: that's great news but it's impossible to use the content saved into the custom field. Only the custom field names comma separated (capture)
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Joel Danto
Yair Adi: Yes, I am experiencing issues with this as well. I have a ticket into their technical support to investigate and find solutions.
Emmanuel Lemor
Nick Potok: Hi Nick,
That sounds great but I see nothing new in the ClickUp Zapier module :/ so when / where will it show up ?
Thanks - looking forward to using it!
Andy Craig
Nick Potok: Yeah, not being able to reference existing custom field data is very limiting here. If there is another request for this I will go upvote that.
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Sophia K
Yair Adi: I can't use my custom fields either, the fields now show up as options, but unfortunately the contents of the field shows up as gibberish
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Sophia K
Shena Hesselbein: Seems so, but that's what I thought this was going to let us do. In my workflow there's not much point in being able to see the custom fields but not access or use the data in them for Zaps. Fingers crossed this aspect of the feature will be implemented before too long.
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Shena Hesselbein
Sophia K: Exactly. It’s useful for bringing data into ClickUp but useless for ClickUp to communicate with any other platform.
Krystal Clark
Nick Potok: Thank you so much for this. 💛 Seriously. Thank you!
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Christian Robinson
Nick Potok: I am also experiencing the issue mentioned below. Thanks though!!!
Jochen Gererstorfer
Nick Potok: No, still no support.
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Brendon Bennell
Nick Potok: Are you getting feedback that some custom fields aren't displaying in Zapier, in my case phone no.
Shanda Packard
Nick Potok: I'm having the same problem as everyone else -- all of the contents of the custom fields come over in one field separated by a comma, dates come over as a UTC timestamp with 3 extra zeroes, and drop-down menu items come over as their placement in the list (therefore, the 4th option on the dropdown would come across as the 5, or the first option would come across as 0). So it comes out looking like a string of numbers and letters, as in the example below.
Example: 1641027600000,US,1500,TEST@EMAIL.COM,0,6000,PARTNER NAME,1643706000000,2,1646125200000,1648800000000,4,1651392000000
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Ernesto Argüelles
Yair Adi: is there any news about this issue?
Yair Adi
Ernesto Argüelles: The answers from CU support by email is this: it is not an issue. That array is the expected behavior.
You must vote the other request asking for better integration with Zapier
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Christian Putnam
Dynamically update dropdown field values via Zapier
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Shena Hesselbein
I could have sworn there was a webinar about a year ago promising this by the end of 2021. Any update on when this will happen? I am struggling so much with the software without it.
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Bobby
Shena Hesselbein: They just did yesterday
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Shena Hesselbein
Bobby: its released???????
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Sophia K
Bobby: Looks like there's an update on the web app, but the Changelog in Canny suggests no updates since 21 June though? (and that the last feature update was 4 June...)
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Bobby
Sophia K: I guess its a Zapier change, not clickup. All I know is I saw a notification on either Clickup or Zapier and the feature exists now
Tony Meyer
PLEASE PLEASE PLEASE make custom fields available in Zapier integration. This would be a game changer!
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Stacy Hart
Completely agree! I bought Clickup so that I could have a seamless workflow for my Social Media Agency, so that once the post is approved, it can be directly published to social media. Spent hours with clickup chats trying to configure Zapier, only for them to finally tell me that it won't work and now I have to try using 'make' ....
Carson
Stacy Hart: ooh, you might like Make - it's AMAZING.
Frank Filippelli
Yes Please Update This!!! 😫
Emmanuel Lemor
IF this can help anyone, I asked for an ETA for release since it is 'IN PROGRESS' [for I don't know how long - if anyone knows, i'd love to know]....
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After investigation, there is no release date available for the moment.
However, here is a Workaround that was sent to me by the team.
I hope this will meet your needs.
Here's a workaround for accessing Custom Fields via Zapier
- Use the Webhooks by Zapier trigger with the Catch Hook event
- Copy the webhook URL from Zapier and paste it into ClickUp
- Create a ClickUp Automation with any desired trigger > where the action is Call Webhook. Then paste the URL from Zapier into the webhook URL field.
- Now in Zapier, add the Formatter by Zapier app after the Webhooks app
- Configure the Formatter to extra various pieces of information from the Payload Custom Field value.
- Custom Field value(s) are output for use in any other Zapier app
Emmanuel Lemor
Additional info that I found out from ClickUp... which might be smiles for everyone...
UPDATE:
"An external agency is being used by ClickUp to develop this feature and that's why I didn't see the release on the roadmap of our developers.
The feature will be available this quarter! "
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Shena Hesselbein
Emmanuel Lemor: This is great news and I hope its true. I recall a product webinar they put out last year saying it would be here by the end of last year so I am hoping this time frame sticks. Trying your work around now. Thanks!
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Shena Hesselbein
Emmanuel Lemor: Ok, I am stuck at number 5. "Extra various pieces of information" I assume means "extract various pieces of information" but I am not really sure how to do that. I can't find one that extracts various pieces.
Harvey Shows
Emmanuel Lemor: Is there a way to parse out the custom fields without a million regular expressions?
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Shena Hesselbein
Emmanuel Lemor: We are getting pretty close to the end of that quarter. :)
Emmanuel Lemor
Shena Hesselbein: I don't work for Zapier or ClickUp and I've pretty much given up waiting ;( ;) but there is still hope that keeps me alive :D
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Vale R
Oh, yes!!! Definitely incredible that we don't have this!
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A
So, uh, Integrately, Zapier cheaper alternative, has had Clickup custom fields for the past year... and a lot more integrations
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Gareth Buckley
A: Thank you for this. Was waiting for zapier but this is just as easy to use with customisable fields!
Emmanuel Lemor
A:Humm, how do you figure exactly ? and it is integrations that matter or app/platform support? [no i don't work for Zapier] - i'm unable to find an automation platform that does more than Zapier with it's more than 3,000 apps modules and 5 other methods [webhooks, etc] to get data moving...
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Gareth Buckley
Emmanuel Lemor: It doesn't move data particularly well with clickup. Integrately has all of the apps I need. It depends on specific use case but I bet the majority of users would find the apps they need on integrately. Also much cheaper to boot!
It does have less integrations but same as all the other automation apps, they are adding them quickly.
Emmanuel Lemor
Gareth Buckley: yes cheaper, but less proven, and at least for me sadly doesn't have all of the tools that I need to automate ;( but i'll keep on the lookout..
Another platform I have my eye on, ksaar.com which has the advantage of having a user front-end interface as well...
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