The whiteboard section is not functioning properly on a tablet when using a browser. The bottom menus (Clickup Items, Shapes, Arrows, etc.) are not visible, and the draw section does not respond to stylus input. The device used is a Xiaomi Pad with a stylus.
in progress
S
Subhasis Das
The whiteboard feature is not operating as expected when accessed through a browser on a tablet. Specifically, the bottom menu options, such as Clickup Items, Shapes, and Arrows, are not visible, making it impossible to select or change these options. Additionally, the draw section is unresponsive to stylus input, preventing the use of the stylus for drawing on the whiteboard. This issue has been encountered on a Xiaomi Pad, which is being used with a stylus for interaction.
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JT
I tried using ClickUp whiteboard on a vibe board today. Not a great experience via browser.
Zach - ClickUp
JT: Good chatting with you JT. I'll see what we can do to improve the overall touch/stylus support here.
JT
Are we going to get whiteboard and stylus support functions on the app?
Zach - ClickUp
JT: are you asking for stylus support throughout ALL of CU ClickUp or just on the Whiteboard? If just Whiteboards, we now support stylus and touch, but you need to be on a tablet and access our web version!
JT
Zach - ClickUp I’m asking CU mobile app. Browser usage on an ipad isn’t a great experience. Most users are mobile ipad users when using stylus. Not browser on ipad. The app needs stylus support imo.
Elias
@zZach - ClickUp this is unfortunately really not usable.
Zach - ClickUp
Elias JT We just pushed a change that should make it more usable on tablets. Can you please try again and let me know if you're hitting issues still. Ideally if you could share an image that would be great
Elias
Zach - ClickUp please just try to use the Whiteboard yourself on iPad. I can send you a screenshot of the pencil settings not be shown right, but that is not even the main problem. Even you are quite knowledgable in how to use Apps and devices, the web version on iPad is just not usable.
Zach - ClickUp
in progress
Monika Zbínová
Also on iPad pro 11 M4
Zach - ClickUp
planned