Currently seeing the following message when creating new items in Clickup: "We're having trouble connecting, please check your connection. code: 417"
The same issue today. Based in Brazil.
@Pablo Vieira: Hey, Pablo! Thanks for letting me know! Our engineers are working on resolving this issue as we speak. Can you please let me know if you're still experiencing this problem?
@Brent Evans: Hi Brent. It's working now :) This issue occurred in the morning. Thanks
@Pablo Vieira: Hey, Pablo! I'm so happy to hear that! Thanks for letting me know.
If you ever run into any other issues, please don't hesitate to reach out! Have a great day 😊
@Brent Evans: Thanks, Brent! Have a great day too :D
It is happening right now with me. I log in, but can't edit anything. This message apear, and everything I did is lost when I reaload the page.
@Thiago Virgilio: Hey, Thiago! Thanks for letting me know! I'm sorry for the inconvenience, and our team is working on a resolution right now. I'll let you know as soon as I have an update!
@Brent Evans: It is working now, as Pablo said, the problem happened in the morning.
@Thiago Virgilio: Hey, Thiago! That's great news, I'm glad it's working properly!
Let me know if we can help with anything else 😊
Having this come up consistently with Clickup 2.0 now. Almost to the point of unusable. Based in Australia.
@Nick Shel: Hey, Nick! I'm so sorry for the trouble! Our engineering team is aware of this issue and is making sure this gets resolved as we speak. I will make sure to update you as soon as possible!
I'm having the issue, please help
@Mario Du Plessis: Hey, Mario!
I'm sorry you're having this problem!
Just to clarify, is this error code preventing you from taking actions (logging in, etc)? Or is it simply appearing and not having any effect on your ability to use the app?
@Brent Evans: in our case prevent from taking any actions
@Elvis Diego Supo Colquehuanca: Hey, Elvis! Our engineers are actively resolving the issue as we speak, and I'll let you know when I have an update!
I've started to see this message first thing this morning and it has been randomly showing up throughout the day when I take any type of action that saves data.
@Steve Hall: Hey, Steve!
Thank you so much for bringing this to my attention!
I've passed this to our technical team, and they're investigating this issue now.
I'll reach out as soon as I have an update!
Things seem fine now and we have been working in the program for a few hours so thank you for your prompt response.
@Sheila Hoffman: Our pleasure! Let us know if there's anything else we can do to assist you!
Hey everyone. Oh no! I'm sorry to hear that you've ran into some issues here.
We've recently upgraded one of our servers due to an influx in traffic, and that might be why you were getting these errors back.
Can you try it now and let me know if you're still experiencing an issue here? 🙂
I am having the same issue.
Our team is having the same issue.