9
Board View not Displaying Subtasks Correctly
under review
J
Jack Ho
The board view is mixing up Expand all and As separate tasks. I just want to see the Expand all view, where the subtasks show up in line with the Parent, but as you can see in the screen shot, those same substasks are also showing up as individual items. This is confusing and cluttered
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Jordan Randolph
under review
Hey, everyone!
Thanks for your patience as we looked into this issue a bit further!
After some additional attempts at reproducing this issue we were still not able to do so. Is this issue still affecting you? We've released a lot of bug fixes over the past couple months, one of these may have fixed this issue in collateral.
We'll keep our eyes out for your responses, have a great weekend everyone!
Thanks!
B
Brittny Borgeson
@Jordan Randolph: ok to close this now, we are no longer seeing the issue
Brent Evans
in progress
J
Jack Ho
@Brent Evans: Any updates on this? Certain board views are still affected and it's still causing confusion on what we're seeing
J
Jack Ho
To clarify, I only want to see them as "Expand all", where I see the expanded subtasks under the parent as described here:
“Expanded” will expand subtasks directly beneath their parent tasks
I don't want to see this:
“As separate tasks” will display subtasks as separate items from their parents. Select this option if you want subtasks to appear in your filtering results.
Attached a screenshot showing the Subtask selection. I don't believe this is the intended behavior for this view
Brent Evans
@Jack Ho: Thanks a lot for sending that over! Your screenshot definitely shows a bug, and we'll need to dig deeper to figure out what's going wrong.
Have a wonderful rest of the day!
J
Jack Ho
@Brent Evans: Thanks Brent. I forgot that the when collapsed, the Subtasks: menu doesn't distinguish between the 2 Show options
Brent Evans
closed
Hey everyone!
Thanks for reaching out about this! This is actually the intended behavior right now whenever showing subtasks 'as separate tasks' and then expanding the subtasks from inside the parent task.
Please let us know if we can clarify anything!
B
Brittny Borgeson
@Brent Evans: Brent, This actually happens when we just click on Expand All Subtasks, which to me should just show it expanded, not expanded AND a separate task. It also seems to be inconsistent as when I expand my subtasks they are fine, but Jack is able to reproduce this on a couple of boards. Please re-open to investigate or clarify
Brent Evans
@Brittny Borgeson: Ah, I see! Thanks for letting me know. It looks like we're having trouble recreating the same issue, but it's clear that we need to investigate this to figure out what's going wrong.
We'll be in touch as soon as we have any further updates!
J
Jack Ho
Sorry this is on the web app not mobile, but I can't change the Category