Chris Keseling
I've been watching a ton of videos and community events to try and get a sense of actual use cases. In the end, most ended up being marketing hype more than anything OR "we use agents to do x, y, z", but never showing them in action.
I finally decided to give one a shot last week. I started with a template (personal assistant I think). After some iteration on the setup, I thought I was set. Each morning it would send me my focus items for the day and a list of my meetings.
Well it changed the format from the first day to the second and then again on the third (with no prompting). I decided I liked the second day the best and asked it to take what it gives in the chat and create a parent task with sub-tasks each day so I could actually check something off (the checklist in chat is not interactive).
EVERY day since, it messes up something. The tasks gets created and it's in my Overdue section. Bot says "You're right...let me fix that" and says it'll be correct moving forward. Sometimes it's missing the subtasks, other times its missing tags, other times the meetings. When I call it out, it tells me I'm right and that it'll fix it and update it's preferences, but it continues to not be consistent and therefore not reliable.
I've burned through 4K credit this week because the agent can't lock in and stay consistent with it's instructions.
As the company's ClickUp "champion", I can't recommend this to anyone else on the team at this time. It's all great in theory but it's wasting more time and effort in fighting with the agent to get things right than is worth for the output it provides.
Intrigued with the concept (I use AI for a lot of things), but disappointment with the experience so far.
Lastly, I found it interesting when I had a call with some of the product team this week when I asked if/when do the credits renew, neither had an answer. I still don't know if they renew monthly or we have what we have and when we run out we have to purchase another batch of credits.