Feature Requests

Accurate time tracking is essential for teams like mine that rely on billable hours, project profitability analysis, and performance evaluation. I depend on ClickUp to understand how long tasks actually take and to make informed decisions about staffing and budgeting. However, because all users can freely add, edit, or delete their own time entries, the data cannot be trusted as an accurate record of work. Without permission controls, users may: Manually add time after the fact instead of using the timer Edit or delete entries after the fact This makes it difficult to maintain accurate records and to measure real workload and profitability. The following enhancements would significantly improve reliability and oversight: Visibility into time-entry type: Distinguish timer-tracked time from manually entered time. 2. Audit trail transparency: Record in the task log whenever time is edited, or deleted. Ideally, ClickUp would also support permission-based controls, such as: Restricting who can edit or delete time entries Allowing admins to lock time logs while still allowing new entries Optionally disabling manual entry for teams that require timer-only accuracy Clickup Support recommended paid third-party integrations, but I am already investing in ClickUp's premium tiers and cannot justify an additional subscription for a core accuracy feature. Essential time tracking controls should be native.

Please create a condition that makes it so a task or subtask can't be closed until time is tracked.

It would be great to have the option (custom for each list), to do time rounding on all time tracked in that list. For example, i have support tickets and they get 1 hour per month of my time, but each 'task' is minimum 15 mins, so say i start tracking and it only takes me 5 mins to complete, i want it to show as 15 mins when they look at their dashboard of time spent this month. (not 5), so the time should 'round up' to 15 min in this case. Like they allow in https://www.withmoxie.com/

When you are using the time tracking widget and create a new task it should either assign the task to me (logical as I am currently creating something I want to track time on), or allow me to assign it while creating the task.

ClickUp’s time tracking is optimized for billing, but many jurisdictions require documenting daily presence independently of project work. A dedicated presence tracking module would meet compliance needs without mixing legal records with financial data. Add a dedicated presence tracking feature, distinctly separated from billable time tracking, with minimal data capture, explicit notice/consent, role-based access, retention controls, and compliance-ready reporting. This will position ClickUp as a trustworthy, audit‑ready platform for teams operating under German, EU, and other global regulations. ## Regulatory context across countries Germany: Presence and working-time records intersect with GDPR and the Federal Data Protection Act (BDSG). Monitoring must be transparent, proportionate, and limited to what’s legally necessary; processing personal data requires lawful basis and strict purpose limitation. European Union (EU): Employee monitoring is permitted only within GDPR’s principles (lawfulness, transparency, data minimization, purpose limitation), with heightened scrutiny for surveillance-like tools. Separate, minimally intrusive presence logs align better with GDPR compliance than broad productivity tracking. United Kingdom: Similar to EU-style requirements post‑GDPR, with emphasis on impact assessments, notification, and proportionality in monitoring practices. United States: Laws vary by state, but employers generally must notify employees about monitoring; overbroad surveillance risks litigation and reputational harm. Clear policies and limited-scope tracking are recommended. Canada: Privacy statutes (e.g., PIPEDA provincially) emphasize consent, transparency, and data minimization; employers should document legitimate interests and limit retention. Australia & Mexico: Monitoring is lawful with clear notice and purpose limits; best practice favors explicit policies, opt‑in where applicable, and narrow data collection for compliance rather than productivity surveillance. Global guidance: Cross‑country reviews highlight consent/notice, retention limits, and scope control as common requirements; improper monitoring brings penalties and employee distrust, reinforcing the need to separate presence from billable tracking. --- ## Best practices for compliant presence tracking Data minimization: Record only start time, end time, and legally required breaks; avoid activity-level or device-level monitoring. > Aligns with GDPR principles and reduces legal exposure. Clear notice and consent: Provide written policy, obtain acknowledgment, and ensure employees can access their records. > Addresses transparency and trust requirements across jurisdictions. Separate systems and reports: Keep presence logs distinct from billable/project time to respect purpose limitation and simplify audits. > Minimizes scope creep and eases compliance reviews. Retention limits: Store presence data only for the statutory period, then securely delete. > Common mandate in privacy regimes to reduce risk. Works council engagement (DE/EU): Involve employee representatives when introducing monitoring-related tools. > Supports co‑determination expectations and legal harmony. --- ## Proposed feature scope Presence clock-in/out: One-click start/end plus break entry, independent of tasks. Policy and consent prompts: Configurable notices, acknowledgment tracking, and per‑workspace settings. Role-based visibility: Employees see and verify their entries; HR/Admin access for audits only. Dedicated reports and exports: Presence summaries by date/employee, separate from billing; exportable CSV/PDF for audits. Retention controls: Workspace-level retention periods and automated deletion. Regional compliance presets: Templates reflecting EU/DE, UK, US, CA, AU, MX requirements. --- ## Why ClickUp should implement this Compliance differentiation: A presence module aligned with GDPR/BDSG and international norms reduces legal risk and makes ClickUp viable for regulated teams. Trust and adoption: Transparent, minimal tracking builds employee confidence and eases works council approvals, accelerating enterprise adoption. Operational clarity: Clean separation of compliance presence from billable time prevents data misuse and simplifies audits, reducing admin overhead. Global readiness: Harmonizes diverse legal expectations, enabling multinational rollout without custom tooling.

Currently, time entries in ClickUp don’t allow inclusion of workspace-level custom fields. This limits our ability to categorize and report on time data beyond task associations. Our specific use case is tracking time against clients. We have a custom dropdown field for “Client” at the workspace level and would like that field (and potentially others) to be available when creating or editing a time entry, even when the entry isn’t tied to a task. This would enable reporting on metrics like client profitability and time allocation by client—especially for general or non-task-based time entries (e.g., support calls, administrative work, or travel). Impact: This enhancement would allow teams to leverage ClickUp’s time tracking more effectively for client-based billing and profitability reporting, while maintaining flexibility for unlinked time entries.

when time tracking, the start and end time are both set to the current time. when you edit the start time because say you started the task 20 minutes ago, the end time changes from the current time to what you just entered for the start time. the end time should stay at the current time. example it's 4:03, i started the task at 3:30 so i want to backlog it, all looks well and then when i change the start time instead of 3:30 - 4:03, its 3:30 - 3:30 and then you have to go into end time and change it back to 4:03!! i have to imagine this is an easy fix. see screenshots

I've noticed users accidentally logging "unassigned" time entries, which are completely useless. Can we get rid of unassigned time altogether or add an option to disallow it?

It would be nice to allow admins to restrict time tracking on 'Pending/To Do' tasks and 'Completed' (after a period of time) tasks.