Feature Requests

We put in some clients to score and approve deliveries we made on ClickUp, but it's a bad thing for the customer to see the team's internal feedback throughout the previous process. It would be great at the permission level to grant that a user can see the task, description, COMMENT, but not view other comments.

We require the option to create a custom role within the system. However, we do not need the full Enterprise Edition, as it provides a range of features that exceed our current requirements. Our primary interest is in the customization of roles, and it would be more efficient and cost-effective to have access to this specific functionality without having to invest in the entire Enterprise package.

Sometimes a manager asks to do something that is not in a task, it would be useful for a person without permission to be able to request the creation of a task

I would love for guest visibility to match the folder the way we create it. I want the clients to be able to see the folder as we do especially the overview page. The current guest user face is not great. It isn't helpful for client resale either.

When we send our customers an invite so they can comment on a document with their guest user, they must download ClickUp and create an account. The problem? For customers who have never used ClickUp before, there are various functions (chat, white papers, forms, etc.) that they do not need at all. Can a view be created for a customer by showing only the areas that are relevant to him?

Turning off/on sharing permissions AT ONCE. For example, I have duplicated list 1 to list 2, but list 2 is not ready for sharing yet, for modification of data. However, I don't want to repeat sharing every task to every single guest AGAIN in order for them not to view the unfinalized List 2 data.

We would like to request that Guest role option be available to SSO enabled user when inviting new users.

I like using ClickUp for working on projects, but I work on projects with classmates and friends, not necessarily as a team manager or company owner. I would like to buy the subscription just for me so I can use the subscription bennefits, but I don't want to have to pay for a subscription for everyone invited onto a project or workspace. Is there a way ClickUp can add an individual subscription? Like Discord where multiple people can be in one group chat, but the people can individually pay for a subscription so they can use the benefits alone unless someone else also wants to get the individual subscription.

Currently, if you are not SCIM provisioned and you are assigned to ClickUp in your IDP, you still must enter your email and password to login for SSO because the SSO login field says SSO isn't connected for that email. I'd like to see a situation where.... IF the Workspace is connected to an IDP AND IF the email is a pending invite in the Workspace... When that person enters their email in the SSO field, a button should appear giving the user the option of linking SSO via the modal where you login to the IDP, after which, you would enter the Workspace. Currently, the SSO field gives you an error when entering an unlinked email and forces you through the username+password portal, and then, you can connect SSO via the popup modal (if SSO is required) or via My Settings once in the app.

We’ve avoided using forms for a while now because of the security risk. They’re always public facing, and while the data itself isn’t public, the questions are. When we got the email about the new update, it felt anticlimactic. The feature is finally here, but only if we pay for Enterprise. Really? That’s like a password manager saying, “Want to keep your passwords encrypted? Upgrade to Enterprise.” It’s absurd. Security should never be a premium feature. Even Jotform and Microsoft let you keep internal forms private on standard plans. These companies understand that privacy is a baseline expectation, not a luxury add-on. To be blunt, this approach just makes it more logical and cost-effective to use an external form platform and connect it through APIs or automation tools. Why would anyone upgrade to Enterprise just to get a feature that every other SaaS includes by default? We were genuinely excited about this update, but it’s disappointing to see such a fundamental security improvement locked behind the highest tier. It feels like the decision was made by someone who doesn’t actually use forms in a real-world business environment.