Feature Requests

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Collapse or remove quoted email history in Email in ClickUp threaded replies
We use Email in ClickUp to respond to customer emails directly from tasks. When replying using the threaded Reply option (replying to an existing email in the task activity), ClickUp includes the full previous email content in the reply body, and there is no option to remove or collapse the quoted history before sending. This creates a poor experience for recipients in Gmail because the outgoing email becomes very cluttered with repeated prior messages, and Gmail does not consistently minimize/collapse the old content the way it typically does with native Gmail replies. Current behavior: Replying from a task via the threaded “Reply” action automatically includes the full prior email chain in the email body. The composer does not provide a way to trim/remove the quoted text, or to send only the new reply content. Expected behavior / requested enhancement: Please add one or more of the following options for threaded email replies: A toggle to hide/collapse quoted text in the reply composer (and send only the new content). An option to remove quoted history from the reply body (similar to standard email clients). A setting at the Workspace or user level such as “Include quoted text in replies: On/Off.” (Optional) A “Show quoted history” expandable section in the composer UI so it’s available for reference but not sent as clutter by default. Impact: Makes external communication harder to read (especially for Gmail users). Adds noise and can look unprofessional, particularly over long threads. 3 . Forces us to avoid threaded replies, which reduces the value of keeping email conversations neatly threaded in ClickUp.
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Activity panel navigation - collapse and quick jump controls.
Category: Task Management / User Experience (UX) Context and Problem Statement: The 'Activity' panel within a ClickUp task is a critical component for tracking the complete history, including status changes, comments, and, most importantly, forwarded email threads . Our workflow frequently involves transferring long, multi-message email threads into the task activity via the unique "send-to-task" email address. The current challenge is that when these long email messages are displayed, they require excessive, continuous scrolling. This significantly hinders the ability to quickly review the overall task history and find older updates, making the Activity panel less efficient for a holistic task review. We need a way to minimize the space taken up by individual long entries while retaining easy access to their full content. Proposed Feature Enhancements: To significantly improve navigation and ease of use within the Activity panel, we propose implementing two key functionalities for email messages and potentially long comments: Collapse/Fold Functionality for Long Entries: - Implement a simple, consistent control (e.g., a "Show More/Less" toggle or a collapsible header) to fold or collapse a long email message or comment. - When collapsed, only the header and a brief, one- or two-line snippet of the content would be visible. - This would allow users to quickly scan the entire Activity feed without being forced into endless scrolling through a single, long item. Quick Navigation Buttons within Long Entries: - Within the expanded view of a particularly long email entry, add small arrow buttons (e.g., up/down, or jump to top/bottom) that, when clicked, jump the viewport directly to the beginning or the end of that specific message. - This would be highly useful for navigating within an extremely long, single activity item without having to manually scroll its entire length. These additions would greatly facilitate the review of a ticket's complete history, particularly in documentation-heavy workflows like patent, trademark, and design matter prosecution, and would significantly improve the overall user experience within the ClickUp interface.
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