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Notifications v3
in progress
Ivo Reis
1) Grouping similar notifications together and clearing all with one click
2) Dynamic notifications: if you've seen activity (for example new comments in a task view) then we'll remove those notification items automatically
3) Notifications marked as "read" so you can easily see from all views if you have unread activity
4) Snooze notifications and set do not disturb times
5) Easily see which tasks have new activity in all views, so you don't have to go to notifications to know when there's new activity
6) Make Notification Preferences easier: allow users to save settings across teams and allow admins to set preferences for their users.
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Brendan W
Hey, everyone!
We're back with another quick survey on Notifications. If you have time, we'd appreciate your feedback to help inform the future of ClickUp!
Thanks so much!
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Thomas Holenstein
hey guys i'm getting really angry that the notifcation system hasn't finally become somewhat usable in years.
Here is the original Post.
Your notification system is really bad. Here are the reasons.
I know there is a task for it https://clickup.canny.io/feature-requests/p/notifications-v3, but finally get on with these really relevant things before you develop any other fancy stuff. focus on the relevant things for the daily use.
It must not be that when I have the notification on that I want to be informed about ticket changes, that I get 12 notifications for every changed word within 2 minutes. Something like this must be taken together and then all changes that happened within a certain time come to me with ONE notification.
The way email notifications come in is also unacceptable. Also, please stop making everything so big. Just put the relevant information at the beginning without putting a logo, a shadow and stuff like that everywhere. Keep it simple and user friendly.
Currently I have to protect my team from clickup and say please turn off the notifications, otherwise we have hundreds of irrelevant email notifications in the inbox every day.
We are very upset that nothing has changed with this important buggy Notification architecture for several months!
I am convinced this pain is not just us, but many others. Unfortunately, I have to comment here publicly now, as this issue has the highest priority.
Do the important stuff first and then the fancy stuff.
Becky Hile
For folks who use notifications, maybe it would make more sense to keep them all together but be able to filter by type, so if someone just wants to see comments, they can check a box or something that allows them to narrow it down.
Florian Schardt
I would like to have an option "Don't notify me of similar events any more" in the notifications section. For some users it is too complicated to go into the settings and adjust them. They are getting too many notifications and stop clearing them and don't look at them any more.
Instead of only clearing them, they should have the option to select "Don't notify me of similar events any more". This would adjust the notifications settings according to the selected event.
In case it is not clear, if the user does not want to be notified of a certain event type or if he does not want to get notified about events in a certain space/folder/space, ClickUp should ask the user:
a) Do you not want to receive notifications for tasks in folder xyz any more?
b) Do you not want to receive notifications for changes of priority any more?
c) ...
A
Andrew Stokes
One feature, just one. Allow admins to disable notifications altogether across the board.
Doug Burnett
REALLY wish I could set notifications to "none" by default, at least for guests. I include clients as guests so they can view projects as an FYI and every one of them comments on how spammy all the ClickUp emails are.
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Brendan Jones
Doug Burnett: Absolutely. Make notifications opt-in, essentially. This would make onboarding new users a lot calmer, and they could decide what notifications they want when and where, when they are ready.
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Joanna Sun
Doug Burnett: I think there should also be an option to have emails come through only if they are unread in app, with settings similar to chat apps like Teams or Slack (i.e., ASAP vs digests).
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Jack Giesen
Doug Burnett: YES, THIS. We are not able to use Clickup to keep directors in the loop in our company because there are too many notifications, and there's no way to only opt into specific ones.
We have to use Slack/email to keep directors and contractors involved in projects because Clickup is unusable for them.
Brendan W
Hey, everyone!
We're back with another quick survey on Notifications. If you have time, we'd appreciate your feedback to help inform the future of ClickUp!
Thanks so much!
J
Joanna Sun
Brendan W: Thanks for gathering feedback and comment. I'm not sure if I was understanding the two separate streams for activities and comments, but I think it could create unnecessary complication. I actually like the current Notifications stream, though I would only offer the ability to show each task once and collapse multiple activity updates more compactly to show more compactly. Oh, and I would love the ability to react to activity changes, especially status changes (wouldn't you want to clap or celebrate on progress and completes!)
Here was my comment:
If I understand your proposal, now I'll have to consult
two places
in order to reconstruct a timeline of happenings in a given task and I'll have to map the two streams of comments and activities back to each task in my mind. Often comments should be read in context of the current status or activity, so the two go together. It could create confusion if some updates are in once stream and the other half in another stream. Right now, there is a unified stream in the current Notifications, and I like that. Keeps things simple.Michael Powers
Brendan W: All everyone really wants is just a https://clickup.canny.io/feature-requests/p/global-slack-like-chat. Please just break chats out like a chat system. Like Slack, or iMessage, or Twist, or Teams, or Discord, or WhatsApp, or WeChat, or Wire, or Facebook Messenger, or Snap, or Signal, or Wickr, or MeWe, or Kik... or for God's sakes something. Anything. Anything like a separate chat section where all the chats are filtered out in a chat section. Not sure how we can make this any more clear.
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Brendan Jones
Michael Powers: steady on tiger, don’t presume to speak for everyone :)
I’d much prefer ClickUp put their energy into perfecting what they already have for a bit (project/task management) instead of releasing an MVP of every single productivity app.
Michael Powers
Brendan Jones: bro all they’d have to do is put a little auto-filter button at the top that says “Chats”. And it would filter out just any & all chats into a column of most recent chats. Sort of like a… I don’t know… chat app? It’s a pretty simple thing to implement especially from what I’m seeing of this upgraded notifications section.
Gabriel Schnyder
Not sure, if this is already part of V3 (and specifically in point 6) in the description), so I still wanted to mention it: It would be cool, if you could create some kind of presets for notifications where you could set the notifications parameters as you wish.
A good example would be a vacations preset: When you go on vacations, you just activate the "Vacation" preset. There you would for example only get notifications for Tasks that are overdue more than X days and comments that get assined to you (or whatever settings you can do in the notifications).
Then when you return back to work, you activate the "Work" preset, where you then receive all the notification you want when you are actually at work.
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Kanwar
Just like your support overlays all pages that i have opened on clickup.com, can the notifications stream in browser have this on top as well?
Carson
Kanwar: huh, that's a really interesting idea. Just so you can have a live feed of changes happening within the workspace?
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Kanwar
Carson: Yes exactly. So we dont have to leave the page to keep on top of changes happening in our collaborative work
Marco Hanke
Hey Clickup. I got a lot of Notifications whole day long. A lot of them i have to work on only on Thursdays. Today i have to create an reminder and than mark the notification as notification is marked as read after that.
The reminder have a shortened Text and an url so i cant see what it is about till i click on it. I dont know if this is the function your talking about in 4) But it would be great to snooze Notifications until an special Date and then get the full notification again as new/unread.
Michael Powers
Marco Hanke: yeah. like a reminder... Brendan W
Carson
Notifications v3 will be filterable, yes? Question: will we be able to have multiple notification view areas? As in, I use a single workspace for my business, my job, and my personal life; they're divided into different spaces. I don't necessarily want to see notifications from every space all at once - when my job is done for the day, I don't want to see anything about it till the next day.
I imagine I can change the filters in the notification area to only show notifications by space, but switching this back and forth every day would be tedious.
Will we be able to add this new notification view as a view within a space/folder/list, similar to the existing activity view? This would also allow us to link to it and pin it for quick access.
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