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Tasks won't load in Safari
in progress
J
Joep
In Safari 14.1.2, some tasks are not loading when you open them. Preloader keeps preloading forever.
In general, ClickUp is becoming more unusable every week on Safari in my experience. Getting slower and more unreliable..
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Jesse Qin
Was a tricky bug but I believe I've found the root cause. Hoping to get you folks this fix in time for next week's release! Thank you all for your patience!
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Jesse Qin
Was a tricky bug but I believe I've found the root cause. Hoping to get you folks this fix in time for next week's release! Thank you all for your patience!
Kamil Kuzminski
Safari 15.1 seems to solve issue for me only partially. The tasks will load occasionally. Here are some JS errors that I logged:
Kamil Kuzminski
Any news on this? It's been almost a month since the bug report, and Safari 15 makes ClickUp practically unusable.
.Josh Sorenson (Squad Success Lead)
Kamil Kuzminski: This is so true! I've switched to using the desktop app and chrome because of this.
Kamil Kuzminski
.Josh Sorenson (Squad Success Lead): I tried that, too, but the desktop app also launches Chrome in parallel for me, which is a bit cumbersome because it's not my primary browser.
Michael
Hey, Kamil Kuzminski!
Thanks for checking in! 🤗
While I don't have an ETA to provide today this is our team is actively investigating this issue.
Let us know if you have any questions in the meantime!
Kamil Kuzminski
Fun fact: when you try to open the task with a click of the mouse's left button, it doesn't work, but it works with the middle button/wheel.
Alister Gray
Also, you can't tag people in tasks in Safari either. I'm finding ClickUp is also becoming unusable in Safari
Roger Lüchinger
Same in Safari 15.0
Michael
Innocent Buthelezi
Hey, everyone!
Thanks for reaching out here! 🙌🏽
Could you confirm if this is occurring in Safari only or another browser?
We'll keep an eye out for your response! 🤗
Thanks!
L Buckle
Innocent Buthelezi: Only Safari. It’s ok on Firefox.
Lily
L Buckle: That you for that information! 🙌
Is this happening for all tasks, or only tasks in a specific location? Can you please email us at bugs@clickup.com, and grant us login permissions to your account so we can investigate this issue further? 🕵️♀️
If this is happening in specific locations, will you include the URLs to those locations so we know where to look?
Looking forward to figuring this out!
L Buckle
Lily: I have just taken to running it in Firefox. Unfortunately, I don't have time to test further to provide more detail. I will if I get a chance.
Innocent Buthelezi
in progress
Hey, everyone!
Thanks for reaching out about this! 🙌🏽
We're aware of this issue and our developers are hard at work getting it resolved!
Here is the report ID: CLK-23789.
Let us know if there's anything else we can assist you with in the meantime! 🚀
Thanks!
Davide Bertola
Innocent Buthelezi: How do I follow the progress on CLK-23789 ?